הסבר על הבעיה:
When you install Microsoft updates to Windows components, you receive:
The software you are installing has not passed Windows Logo testing to verify it's compatibility with Windows XP. (Tell me why this testing is important.)
This software will not be installed. Contact your system administrator.
This behavior is symptomatic of any of the following:
-
Cryptographic Services is disabled.
- Database or log file corruption in
%Systemroot%\System32\Catroot2.
- Windows files are missing or damaged.
To fix this behavior: תיקון הבעיה
01. Right-click
My Computer and press
Manage.
02. Expand
Services and Applications.
03. Double-click
Services.
04. Double-click
Cryptographic Services.
05. Make sure that the
Startup Type is set to
Automatic and that the service is started. If not, set it, press
Apply and
OK. Shutdown and restart Windows XP and retry the update.
06. If the update still fails, open a CMD.EXE prompt and type:
net stop cryptsvc
ren %systemroot%\system32\catroot2 oldcatroot2
net start cryptsvc
07. Exit the CMD prompt and retry you update. If it succeeds, exit this procedure.
08. Open a CMD.EXE prompt and type:
sfc /purgecache
When you receive
Windows File Protection successfully made the requested change, type:
sfc /scannow
09. When the command completes, try your update. If it succeeds, exit this procedure.
10. Perform an
in-place upgrade of Windows XP.
11. Reinstall your latest Service Pack, hotfixes, and updates.
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